/* Support UI is isolated from the saved storefront layout. */
.rc-skip{position:absolute;left:16px;top:-120px;padding:14px 18px;background:#142b49;color:#fff;z-index:100000;border-radius:8px}.rc-skip:focus{top:12px}
#rcMobileShortcuts{display:none}#rcMobileShortcuts[hidden]{display:none!important}
#asShell{--rc-ink:#152d46;--rc-muted:#526376;--rc-line:#dce4ec;--rc-panel:#f4f7fb;--rc-accent:#164d78;color:var(--rc-ink);font-size:16px;line-height:1.7;scroll-margin-top:85px}
#asShell *, .support-document *{box-sizing:border-box}
#asShell h3{font-size:clamp(23px,3vw,32px);line-height:1.4;letter-spacing:-.03em;margin:10px 0 15px}
#asShell h4{font-size:20px;line-height:1.5;margin:0 0 12px}
#asShell p{line-height:1.75;margin:8px 0 14px;overflow-wrap:anywhere}
#asShell small{color:var(--rc-muted);font-size:.875em;line-height:1.65;display:block}
#asShell button,#asShell select,#asShell input,#asShell textarea{font:inherit;max-width:100%;min-height:46px;border:1px solid var(--rc-line);border-radius:12px;padding:11px 14px;box-shadow:none}
#asShell button{background:#fff;color:var(--rc-ink);cursor:pointer;white-space:normal;line-height:1.5;text-wrap:pretty}
#asShell button:hover{background:#edf3f8;border-color:#9db3c8}
#asShell .primary{background:var(--rc-accent);color:#fff;border-color:var(--rc-accent)}
#asShell button:disabled{cursor:wait;opacity:.65}
#asShell :focus-visible,.support-document :focus-visible,#rcMobileShortcuts :focus-visible{outline:3px solid #277ab4;outline-offset:3px}
#asShell a,.support-document a{color:#145680;text-underline-offset:4px;overflow-wrap:anywhere}
#asShell input,#asShell textarea,#asShell select{background:#fff;color:var(--rc-ink);width:100%;font-size:16px}
#asShell label{display:block;font-weight:650;margin:16px 0 8px}
#asShell .rc-support-entry,#asShell .as-question,#asShell .as-result,#asShell .as-success{max-width:920px;margin:0 auto;padding:clamp(18px,4vw,36px);background:#fff;border:1px solid var(--rc-line);border-radius:20px;box-shadow:0 10px 35px #17364a09}
#asShell .rc-support-tools{display:flex;align-items:center;flex-wrap:wrap;gap:8px;margin:0 0 24px}
#asShell .rc-support-tools button{font-size:14px;padding:8px 12px;min-height:44px}
#asShell .rc-support-tools a{margin-left:auto;font-size:14px;padding:8px 2px;min-height:44px}
#asShell .rc-support-tools [aria-pressed=true]{background:#e4eef6;border-color:#164d78}
#asShell .rc-eyebrow{font-size:13px;letter-spacing:.07em;font-weight:700;color:#3d627e}
#rcSymptomForm{margin:24px 0;padding:20px;background:var(--rc-panel);border-radius:16px}
#rcSymptomForm label{margin-top:0}#rcSymptomForm textarea{resize:vertical;min-height:90px}#rcSymptomForm button{margin-top:14px}
#asShell .rc-entry-actions,#asShell .as-options{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;margin:20px 0}
#asShell .as-options .as-option{width:100%;height:auto;text-align:left;padding:16px 18px;font-weight:600}
#asShell .as-wizard-actions,#asShell .as-check-result,#asShell .rc-result-footer{display:flex;flex-wrap:wrap;gap:10px;margin:22px 0 10px}
#asShell .as-wizard-actions button{font-size:14px}
#asShell .rc-danger-entry{color:#8b3427!important;background:#fff5f0!important;border:1px solid #e4b8a7!important;margin:8px 0 16px}
#asShell .rc-support-warning,.support-document .rc-support-warning{background:#fff5ec;border-left:4px solid #b55b2e;border-radius:8px;padding:18px 20px;margin:22px 0;color:#63351e}
#asShell .rc-support-warning p:last-child,.support-document .rc-support-warning p:last-child{margin-bottom:0}
#asShell .as-result-box{background:transparent;padding:0;border:0;margin:20px 0}
#asShell .rc-checklist{list-style:none;padding:0;margin:0;display:grid;gap:14px}
#asShell .rc-checklist>li{display:grid;grid-template-columns:32px minmax(0,1fr);gap:14px;background:var(--rc-panel);border:1px solid var(--rc-line);border-radius:14px;padding:20px}
#asShell .rc-check-number{display:flex;align-items:center;justify-content:center;height:32px;border-radius:50%;background:#dce8f2;font-size:14px;font-weight:800;color:#244c69}
#asShell .rc-checklist p{margin:0 0 10px;font-weight:650}
#asShell .rc-checklist label{font-size:13px;margin:14px 0 5px;color:var(--rc-muted)}
#asShell .rc-checklist select{max-width:360px}
#asShell details{border-top:1px solid var(--rc-line);padding:16px 0;margin-top:14px;overflow-wrap:anywhere}
#asShell summary{cursor:pointer;font-weight:600;padding:8px 0;min-height:44px}
#asShell .rc-next-step{padding:22px;background:#edf4f8;border:1px solid #ccdee9;border-radius:14px;margin-top:20px}
#asShell .rc-next-step button{margin:8px 8px 0 0}
#asShell .rc-support-status{border-radius:10px;padding:14px 18px;background:#eef4f8;border:1px solid #cadbe8;margin:16px 0}
#asShell .rc-support-status[hidden]{display:none}
#asShell .as-intake-card{padding:20px;border:1px solid var(--rc-line);border-radius:16px;margin-top:22px;min-width:0}
#asShell input[type=checkbox]{width:22px;height:22px;min-height:22px;accent-color:var(--rc-accent);flex-shrink:0}
#asShell .as-secret-card{display:flex;align-items:flex-start;gap:12px;padding:14px}
#asShell .as-secret-card p{font-size:14px}
#asShell .as-related-cases:empty{display:none}
#asShell .rc-search-help,.support-document .rc-search-help{padding:24px;background:#f4f7fb;border:1px solid #dce4ec;border-radius:16px;margin-top:30px}
.rc-search-help ul{list-style:none;margin:0;padding:0}.rc-search-help li{padding:18px 0;border-bottom:1px solid #dce4ec}.rc-search-help li:last-child{border-bottom:0;padding-bottom:8px}
.rc-query{display:block;font-weight:700;line-height:1.65;overflow-wrap:anywhere;margin-bottom:12px}.rc-search-help li>div{display:flex;flex-wrap:wrap;gap:8px}
#asShell .rc-button,.support-document .rc-button{display:inline-flex;align-items:center;justify-content:center;min-height:46px;padding:10px 16px;background:#164d78;color:white;border-radius:10px;text-decoration:none;font-weight:600;line-height:1.6;text-align:center}
#asShell .rc-search-help small,.support-document .rc-search-help small{display:block;margin-top:18px}
#asShell.rc-support-large{font-size:18px}#asShell.rc-support-large button,#asShell.rc-support-large input,#asShell.rc-support-large textarea,#asShell.rc-support-large select{font-size:18px}
#asShell.rc-support-contrast{--rc-ink:#000;--rc-muted:#222;--rc-line:#333;--rc-panel:#fff;--rc-accent:#052e58}
#asShell.rc-support-contrast a{color:#002e66;text-decoration:underline}
.support-document{margin:0;background:#f4f7fb;color:#172e43;font-family:system-ui,-apple-system,'Segoe UI','Noto Sans KR',sans-serif;font-size:16px;line-height:1.8;word-break:keep-all;overflow-wrap:anywhere}
.support-doc-nav{display:flex;flex-wrap:wrap;gap:12px 28px;padding:20px max(20px,calc((100vw - 1080px)/2));background:#fff;border-bottom:1px solid #dce4ec}
.support-doc-nav a{font-size:14px;font-weight:650;min-height:44px;display:inline-flex;align-items:center}
.support-doc-main{max-width:1080px;margin:36px auto;padding:32px 40px;background:#fff;border-radius:20px;border:1px solid #e0e7ed;min-height:60vh}
.support-doc-main h1{font-size:clamp(26px,4vw,38px);letter-spacing:-.04em;line-height:1.4;margin:8px 0 20px}
.support-doc-main h2{font-size:22px;line-height:1.5;margin-top:32px}
.rc-lead{font-size:1.1em}.rc-meta{font-size:13px;color:#5e6f7e}
.rc-guide-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;margin-top:32px}
.rc-guide-card{border:1px solid #dce4ec;border-radius:14px;padding:20px}.rc-guide-card h2{margin:0 0 10px;font-size:19px}.rc-guide-card p{font-size:14px;color:#526376;margin:0;line-height:1.8}.rc-guide-card a{text-decoration:none}
.rc-document-checks{padding-left:26px}.rc-document-checks li{padding:14px 0}.rc-document-checks li p{margin:0 0 8px;font-weight:600}.rc-document-checks small{color:#526376}
.support-doc-footer{max-width:1080px;padding:0 20px 36px;margin:0 auto;font-size:13px;color:#566779}
.support-document table{border-collapse:collapse;width:100%;font-size:14px}.support-document td,.support-document th{border-bottom:1px solid #dce4ec;text-align:left;padding:12px;overflow-wrap:anywhere}
@media(max-width:720px){
 #rcMobileShortcuts{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:6px;margin:10px 0 18px;padding:10px;border:1px solid #dce4ec;background:#f7f9fc;border-radius:14px}
 #rcMobileShortcuts button,#rcMobileShortcuts a{display:flex;align-items:center;justify-content:center;min-height:48px;padding:8px 3px;font-size:13px;font-weight:650;line-height:1.4;color:#173c58;background:white;border:1px solid #e0e7ee;border-radius:9px;text-decoration:none;text-align:center;white-space:normal}
 #asShell{padding:0;max-width:100%;min-width:0}#asShell .rc-support-entry,#asShell .as-question,#asShell .as-result,#asShell .as-success{padding:18px 14px;border-radius:14px}
 #asShell .as-options{grid-template-columns:1fr}#asShell .rc-entry-actions{grid-template-columns:1fr}
 #asShell .rc-support-tools{gap:6px;margin-bottom:20px}#asShell .rc-support-tools button{font-size:13px;padding:8px 10px}#asShell .rc-support-tools a{font-size:13px}
 #rcSymptomForm{padding:16px 12px}#rcSymptomForm button{width:100%}
 #asShell .rc-checklist>li{grid-template-columns:26px minmax(0,1fr);gap:10px;padding:16px 12px}#asShell .rc-check-number{height:26px;font-size:13px}
 #asShell .as-check-result{display:grid;grid-template-columns:1fr;margin:20px 0}#asShell .as-check-result button{width:100%}
 #asShell .rc-search-help,.support-document .rc-search-help{padding:20px 14px}#asShell .rc-search-help li>div{display:grid;grid-template-columns:1fr}.rc-query{font-size:15px}
 #asShell .as-form-grid,#asShell .as-intake-grid,#asShell .as-intake-card .form-grid{grid-template-columns:1fr!important;display:grid}
 #asShell .as-intake-card{padding:14px 10px}#asShell .as-intake-card input[type=file]{padding:10px 5px;font-size:13px}
 .support-doc-nav{padding:12px 16px;gap:4px 18px}.support-doc-main{padding:24px 18px;margin:16px 10px;border-radius:14px}.rc-guide-grid{grid-template-columns:1fr}
 .support-doc-main h2{font-size:20px}.support-document table{font-size:12px}.support-document td,.support-document th{padding:9px 5px}
}
@media(prefers-reduced-motion:reduce){#asShell *{scroll-behavior:auto!important;transition:none!important}}
@media(max-width:720px){#asShell .as-head{padding:0!important;margin:14px 0 20px!important;gap:14px;align-items:flex-start}#asShell .as-head h2{font-size:25px;margin:6px 0}#asShell .as-head p{font-size:14px;margin:6px 0 12px}#asShell .as-head .eyebrow{font-size:12px}#asShell .as-wizard-card{padding:0;min-width:0}#asShell .as-layout{grid-template-columns:minmax(0,1fr)}#asShell .as-guide{margin-top:12px;padding:16px}#asShell .as-progress{padding:12px 2px;font-size:13px}}
/* Override legacy grid/progress-bar rules: this progress label is text, not a bar. */
#asShell .as-result{display:block}
#asShell .as-progress{height:auto;min-height:32px;overflow:visible;border-radius:8px;padding:8px 4px;margin-bottom:14px;background:transparent;font-size:14px;color:var(--rc-muted)}
#asShell .as-solution-code{display:none}
#asShell .as-copy-answer{display:block;margin:0 0 16px auto;font-size:13px}
@media(max-width:800px){#asShell .as-guide{display:none}}

/* QA3: scoped metadata, result-aware help, no global layout overrides. */
#asShell .rc-support-meta,.support-document .rc-support-meta{border:1px solid #d9e2ec;border-radius:12px;padding:10px 14px;margin:14px 0;background:#f6f8fb;color:#314159;font-size:.9rem;overflow-wrap:anywhere}
#asShell .rc-support-meta p,.support-document .rc-support-meta p{margin:5px 0}
#asShell .rc-check-next{border-left:3px solid #167060;padding:10px 12px;background:#f0faf7;color:#194f44;margin-top:10px;line-height:1.65}
.support-document .rc-help-search{display:block;margin:24px 0 10px;font-weight:700}
.support-document .rc-help-search input{display:block;box-sizing:border-box;width:100%;min-height:48px;padding:12px;border:1px solid #7e8c9b;border-radius:10px;margin-top:8px;font-size:1rem}
.support-document [data-support-guide][hidden]{display:none!important}
.support-document .rc-qa-table{overflow:auto}
.support-document .rc-qa-table table{min-width:620px}
.support-document .rc-qa-audit{margin:22px 0;padding:16px;border:1px solid #d9e2ec;border-radius:12px}
#asShell.rc-support-contrast .rc-support-meta,#asShell.rc-support-contrast .rc-check-next{background:#fff;color:#111;border-color:#222}
/* Safety gating must win over the checklist's grid display. */
#asShell .rc-checklist > li[hidden],#asShell .rc-check-next[hidden]{display:none!important}
/* Stability v4: one actionable step, persistent warnings, large controls. */
#rcStepFlow{max-width:850px;margin:0 auto} .rc-step-heading{display:flex;justify-content:space-between;gap:1rem;color:#175783;font-weight:800;margin:8px 0 14px}.rc-step-heading strong{white-space:nowrap}
#rcStepTitle{font-size:1.2rem;line-height:1.65;margin:12px 0;color:#132a48;overflow-wrap:anywhere}.rc-step-expected{background:#f1f7fb;padding:13px;border-radius:12px;line-height:1.6}.rc-step-safety{border-left:5px solid #a04414;background:#fff4e9;padding:14px;color:#612707;font-weight:700}
.rc-step-visual{margin:18px 0;border:1px solid #cbdbe7;border-radius:16px;overflow:hidden;background:#fff}.rc-step-visual img{display:block;width:100%;max-height:460px;height:auto;object-fit:contain}.rc-step-visual figcaption{padding:12px 15px;font-size:.9rem;line-height:1.65}.rc-step-visual small{display:block;color:#455b70;margin:5px 0}
.rc-result-options{border:0;padding:0;margin:20px 0;display:grid;grid-template-columns:1fr 1fr;gap:10px}.rc-result-options legend{font-size:1.08rem;font-weight:800;margin-bottom:12px}.rc-result-options button{min-height:52px;padding:13px;text-align:left;border:2px solid #c6d8e5;border-radius:12px;background:#fff;color:#1d3855;font:inherit;line-height:1.55;white-space:normal}.rc-result-options button.selected{border-color:#0876c9;background:#e9f4ff;box-shadow:inset 4px 0 #0876c9}.rc-result-options button:focus-visible,.rc-step-navigation button:focus-visible{outline:3px solid #165683;outline-offset:3px}
.rc-step-navigation{display:flex;gap:12px;flex-wrap:wrap;margin:16px 0}.rc-step-navigation button{min-height:48px;white-space:normal;padding:12px 18px}.rc-step-history{margin-top:20px}.rc-step-history button{max-width:100%;min-height:44px;text-align:left;white-space:normal}.rc-step-history li{margin:8px 0}.rc-step-history small{display:block;line-height:1.6}
.rc-media-form{display:grid;gap:14px;background:#f4f8fc;border:1px solid #cfdeea;padding:24px;border-radius:16px;max-width:860px}.rc-media-form label,#rcCustomVisuals label{display:grid;gap:8px}.rc-media-form input,.rc-media-form select,#rcCustomVisuals input{width:100%;box-sizing:border-box;min-height:44px;padding:9px;font:inherit}.rc-media-form .rc-check-label,#rcCustomVisuals .rc-check-label{display:flex;gap:10px;align-items:flex-start;line-height:1.6}.rc-check-label input[type=checkbox]{width:22px;height:22px;min-height:22px;flex:0 0 22px}.rc-media-form select{max-width:100%}#rcCustomVisuals form{display:grid;gap:12px}
.rc-public-flow [hidden]{display:none!important}.rc-public-flow .rc-document-checks{list-style:none;margin:0;padding:0}.rc-guide-nav{display:flex;gap:12px;flex-wrap:wrap}.rc-guide-nav button{min-height:46px;padding:12px;font:inherit}.rc-guide-progress{color:#175783;font-weight:800}.rc-contact-summary{padding:15px;background:#eef6fb;border-radius:12px}
@media(max-width:600px){.rc-result-options{grid-template-columns:1fr}.rc-step-visual img{max-height:none}.rc-step-visual figcaption{font-size:.84rem}#rcStepTitle{font-size:1.08rem}.rc-media-form{padding:16px}.rc-step-navigation{display:grid;grid-template-columns:1fr 1fr}.rc-step-navigation .primary{grid-column:1/-1}.rc-support-meta summary{min-height:44px;padding:10px}.rc-guide-nav{display:grid;grid-template-columns:1fr}}
@media(prefers-reduced-motion:reduce){html:focus-within{scroll-behavior:auto}.rc-step-visual *{transition:none!important}}
@media print{.rc-public-flow [hidden],.rc-checklist [hidden]{display:none!important}.rc-result-options,.rc-step-navigation,.rc-guide-nav{display:none!important}}